Very pleased with service and quality.
The people here were friendly and helpful, particularly when my son had difficulties with his boots
Very service minded
This was the second year 2 families have rented ski equipment from this shop.
Excellent service and fantastic staff.
Excellent and fast service, very helpfull staff. Very good equipment. I can really recommend Genzianella.
very nice & helpful staff
maybe suggest ti clients that they have better equipment if they can ski black
Everything was perfect! The staff are incredible!
Great service, second time we have used them and will be back, location is perfect as well.
Great and friendly service quality equipment. If you had lockers and would somehow not have a 2 hour lunch break, it would be super excellent.
Excellent and friendly service
Really friendly and helpful. Really seemed keen to ensure we had a good time. Allowed us to store the boots and skis overnight with no fuss and were friendly every morning and evening. Will use again
Really helpful and friendly people at a great location 1 minute from the lift.
The worst place I've ever rented equipment in the last 20 years.
Rude slow service. a tiny shop with no choice.
There are so many rental options in the area and stay away from this place.
Excellent efficient service. Had a minor problem with a ski and they sorted it without questions very quickly.
Very easy process and very helpful!
Super helpful staff - everyone was so nice and pleasant.
The shop is very well located (only a minute walk from the shop to ski lifts), services is excellent and the equipment quality is good. If I need to find a draw back is the shop size may be a bit small but it doesn’t concern me at all. The plus is way above this small draw back.
The lady at the counter with accesories - “chapeau bas !”.
Really friendly staff and extremely helpful. Will use again next year
Very well located and excellent service. Good material and attentive staff. Highly recommended.
fantastic service! really helpful and polite!
Really friendly, helpful and knowledgeable staff. Totally recommend this rental shop.
Lovely people, always smiling...and very good ski hire.
Very happy with service, equipment and shop, overall great experience
Very personal service and the best equipment. Quick and stress free.
Terrific people and nothing too much trouble
Everyone was courteous and efficient.
Ordered Online, so the skis were ready to fit our boots on arrival. Great skis, had a great time using them. Nice and close to the Petite Palais Hotel which was convienent for us. Will use the these guys again when we return in a few years.
Fast service and the skis were excellent. Would definitely use this shop again.
Very nice skiis, but old and not nice very worn skiboots.
Anna and Alex are were extremely helpful fantastic service 5 stars !
All the Young staff in the shop was Bert helpful and nice. There was a older man working there he was not very nice. It seende like he was mad at all the customers.
Staff very friendly and helpful with children as well as adults.
Equipment of high standard.
Nice to meet a happy friendly staff
Very good skis! And excellent service!
Competent, attentive and friendly staff who are very service minded and provides a very professional service - will always use Genzianella Sport Noleggio Cretaz .
I have used the gear in this shop for the past 5 years - I have always found them very good and love the fact that you can collect the gear from 4pm the previous day. We will definitely use them again!
Not a pleasant experience. Felt patronized. Turned out it would have been cheaper to rent from the company I travelled with.
Nice people. Would benefit from greater variety and selection. When renting the top tier equipment, it is expected that one can change at will, in order to test different types of skis.
This is the best skiirental in Cervinia! The friendly staff makes you feel lika a VIP.
Friendly, knowledgeable and efficient staff. Good value for money, cheapest equipment hire I could find on the internet for Cervinia
The service was very good, professional and quick. All went fluent. The staff is very nice!
Quick efficient service with friendly staff and good quality skis.
Helpful and efficient for equipment hire and in the shop. A good range of clothing was on sale. The shop was well laid out.
Helpful staff and easy collection and return. We booked online which made it a ven easier. Good experience. .
The staff were quick an efficient but not overly friendly. We rented for 2 adults & 4 kids, the equipment was mixed, some old, some newer, boots in particular were so-so and felt a bit smelly by the end of the week, however better value than other resorts I've been too!
The staff in the ski shop were most helpful and went out of their way to ensure we had the right ski equipment and comfortable boots. Mid-holiday we took our skis back to the shop and requested they be re-waxed. We were asked to drop them off at the end of the day's skiing and they were ready for collection first thing the next morning.
They also polished the tips for us. Exemplary service.
Very efficient service.
The equipment was a bit dated. Quite a few of the boots were not new this season and smelt badly.
Staff friendly. Service efficient. Equipment first class. Prices and discounts attractive. Would not use any other rental shop in Cervinia.
The shop has provided us good service at competitive prices over many years.
Good value and quick and efficient - pricing was good
I’m booked on your web site a ski an snowboard , ski is in good condition and model, snowboard was in poor condition and doesn’t match on the description on your website,I ordered a snowboard for progressive skating but received for novice it was soft and with old bindings with many scratches.
Very impressed...the staff particularly weee superb...Davida in particular - will use again like a shot when back in Cervinia
Excellent service. We have rented from this establishment on every visit to Cervinia.
il noleggio è facile e il ritorno ancora di più! Il personale è stato molto gentile.
Easy pickup and leaving back was even easier! Staff were very nice.
I had excellent customer service in this rental store - the staff were very friendly, spoke excellent English, and made my family very welcome(there was 5 of us).They provided good equipment for all and had a well run efficient service - the return of the equipment was fast and easy! I would highly recommend this rental shop!
No complaints, personnel quick, kind, easy going and professional. Rental skis were of very good quality. An added value: you can keep your skis and boots in the shop for no charge.
This is the best skirental ever. In a perfect location right across the skilifts. Lovely staff.
Friendly staff they refunded 1 days rental due to resort being closed because of too much snow. Good location too next to lifts so easy to return at end of days skiing would recommend
Very good service from friendly staff.
My sons skis were taken by accident and returned to the shop. Before we were even aware of this, Irene had emailed me to let me know and when we went in the morning his rental skis were waiting for him- great service- thank you!
Helpful, friendly staff. Thanks!
We booked on-line. Everything was ready & fitted perfectly first time around. The service was friendly, helpful and excellent!
Excellent friendly fast service, great equipment. Wouldn't hesitate to use again and recommend to anyone.
Nous avons ete tres content du materiel loue et de l accueil
Very quick and efficient and allowed us to collect ski's the night before so we didn't need to wait around in the morning. Thanks
Very good service and equipment, nothing to complain.
The store provided excellent support.
I had one pair of skis and when challenging the personell whether they had another type of skis, they recommended a most satisfying selection of skis.
The attitide of the personell was also excellent; always a happy smile and a nice welcoming.
I can strongly recommend this store.
High quality equipment. Friendly personal service.
Online prices good. Suitable for all ages and levels of skier
Great service quick and friendly.
Grumpy man setting up ski, barking at people and not helping anyone with level. If I was a beginner I would have not had a clue what he was on about. He never asked your level when setting the binding. Mine came off while pushing myself across to the chairlift so I had to go look for a screwdriver to set din properly
Good efficient service, friendly staff. A storage facility would be great as it is located next to the main lift.
High quality equipment, fast and helpful service, great location
The staff was very helpful and kind. They quickly got us in and out with the rented ski gear.
Good equipment and good location at the bottom of the slopes.
Went for the basic skis, they were OK but probably should have gone for the next level up for intermediate skiing. Quality of boots was a bit variable, a couple of pairs in our party were OK, but I struggled with mine, though Genzianella happily changed them after a couple of days I still couldn't get them right. Service was quick, helpful & friendly.
Service beyond reproach. I asked a question via internet and received answer almost immediately. I went to the store on the evening before the rental period and all the equipment was set up for the family very quickly. The following morning, the equipment was ready and waiting for us outside the shop, no queing or waiting. During the first ride I noticed the boots were a bit too large for me. I went back and again received immediately a new pair, which fit perfectly. Of course, this was not the high season...
Friendly and knowledgeable staff
Excellent service - very fast and professional. Good quality skis. I will rent from them again next year.