Helpful staff and easy collection and return. We booked online which made it a ven easier. Good experience. .
The staff were quick an efficient but not overly friendly. We rented for 2 adults & 4 kids, the equipment was mixed, some old, some newer, boots in particular were so-so and felt a bit smelly by the end of the week, however better value than other resorts I've been too!
The staff in the ski shop were most helpful and went out of their way to ensure we had the right ski equipment and comfortable boots. Mid-holiday we took our skis back to the shop and requested they be re-waxed. We were asked to drop them off at the end of the day's skiing and they were ready for collection first thing the next morning.
They also polished the tips for us. Exemplary service.
Very efficient service.
The equipment was a bit dated. Quite a few of the boots were not new this season and smelt badly.
Staff friendly. Service efficient. Equipment first class. Prices and discounts attractive. Would not use any other rental shop in Cervinia.
The shop has provided us good service at competitive prices over many years.
Good value and quick and efficient - pricing was good
I’m booked on your web site a ski an snowboard , ski is in good condition and model, snowboard was in poor condition and doesn’t match on the description on your website,I ordered a snowboard for progressive skating but received for novice it was soft and with old bindings with many scratches.
Very impressed...the staff particularly weee superb...Davida in particular - will use again like a shot when back in Cervinia
Excellent service. We have rented from this establishment on every visit to Cervinia.
Easy pickup and leaving back was even easier! Staff were very nice.
I had excellent customer service in this rental store - the staff were very friendly, spoke excellent English, and made my family very welcome(there was 5 of us).They provided good equipment for all and had a well run efficient service - the return of the equipment was fast and easy! I would highly recommend this rental shop!
No complaints, personnel quick, kind, easy going and professional. Rental skis were of very good quality. An added value: you can keep your skis and boots in the shop for no charge.
This is the best skirental ever. In a perfect location right across the skilifts. Lovely staff.
Friendly staff they refunded 1 days rental due to resort being closed because of too much snow. Good location too next to lifts so easy to return at end of days skiing would recommend
Very good service from friendly staff.
My sons skis were taken by accident and returned to the shop. Before we were even aware of this, Irene had emailed me to let me know and when we went in the morning his rental skis were waiting for him- great service- thank you!
Helpful, friendly staff. Thanks!
We booked on-line. Everything was ready & fitted perfectly first time around. The service was friendly, helpful and excellent!
Excellent friendly fast service, great equipment. Wouldn't hesitate to use again and recommend to anyone.
Nous avons ete tres content du materiel loue et de l accueil
Very quick and efficient and allowed us to collect ski's the night before so we didn't need to wait around in the morning. Thanks
Very good service and equipment, nothing to complain.
The store provided excellent support.
I had one pair of skis and when challenging the personell whether they had another type of skis, they recommended a most satisfying selection of skis.
The attitide of the personell was also excellent; always a happy smile and a nice welcoming.
I can strongly recommend this store.
High quality equipment. Friendly personal service.
Online prices good. Suitable for all ages and levels of skier
Great service quick and friendly.
Grumpy man setting up ski, barking at people and not helping anyone with level. If I was a beginner I would have not had a clue what he was on about. He never asked your level when setting the binding. Mine came off while pushing myself across to the chairlift so I had to go look for a screwdriver to set din properly
Good efficient service, friendly staff. A storage facility would be great as it is located next to the main lift.
High quality equipment, fast and helpful service, great location
The staff was very helpful and kind. They quickly got us in and out with the rented ski gear.
Good equipment and good location at the bottom of the slopes.
Went for the basic skis, they were OK but probably should have gone for the next level up for intermediate skiing. Quality of boots was a bit variable, a couple of pairs in our party were OK, but I struggled with mine, though Genzianella happily changed them after a couple of days I still couldn't get them right. Service was quick, helpful & friendly.
Service beyond reproach. I asked a question via internet and received answer almost immediately. I went to the store on the evening before the rental period and all the equipment was set up for the family very quickly. The following morning, the equipment was ready and waiting for us outside the shop, no queing or waiting. During the first ride I noticed the boots were a bit too large for me. I went back and again received immediately a new pair, which fit perfectly. Of course, this was not the high season...
Friendly and knowledgeable staff
Excellent service - very fast and professional. Good quality skis. I will rent from them again next year.