Reviews

204 Comments

  1. Icon to symbolise the user 5 DAMIAN (BRIGHTON)

    Every year you are fantastic! Thanks so much for making our family holidays so perfect!


  1. Icon to symbolise the user 5 RICHARD (Felixstowe )

    All of the staff very helpful and friendly


  1. Icon to symbolise the user 5 KONRAD (Tarnow)


  1. Icon to symbolise the user 5 MARTIN (goostrey)

    Great rental experience. Provided options for rental, with potential to swap if it didn't work out. Really friendly service and right next to the CRETAZ chairlift for easy pick up and drop off at end of trip. Fantastic. A place I would go again.


  1. Icon to symbolise the user 5 DAMIAN (Dun Laoghaire )

    Very quick and friendly service. Recommend!


  1. Icon to symbolise the user 5 MARCIN HRYNIEWICZ (READING)

    Excellent place to rent equipment for skiing. Graze per l’aiuto.


  1. Icon to symbolise the user 5 GEOFF (LONDON)


  1. Icon to symbolise the user 5 CLAES (ÄLVSJÖ)


  1. Icon to symbolise the user 5 PAULA (LONDON)

    I have been renting from here bf or over 7 years. They are lovely, kind and incredibly helpful. Highly recommend


  1. Icon to symbolise the user 5 KEVIN (NEW ELTHAM )

    Very good service here and right by the main lifts


  1. Icon to symbolise the user 5 CHRISTOFFER (HELSINGBORG)

    Competent, effective, understanding and very friendly staff. Excellent facilities close to the lifts so you don’t have to carry your skis up the sometimes slippery stairs. Great music as well makes you extra happy.


  1. Icon to symbolise the user 5 GARETH (WOKINGHAM)

    Fantastic friendly experience with great equipment to rent, highly recommend!!


  1. Icon to symbolise the user 5 GARY (Epsom)

    Best skis I’ve ever rented


  1. Icon to symbolise the user 5 EMMA (bedford)

    Amazing service and staff


  1. Icon to symbolise the user 5 RAIKO (TALLINN)


  1. Icon to symbolise the user 5 ALISTAIR (WANTAGE)

    Great location. Staff were friendly and helpful. I recommend Genzianella sport !


  1. Icon to symbolise the user 5 MALCOLM (Hawkhurst Cranbrook )


  1. Icon to symbolise the user 5 EUGEN (Stockholm)

    Quick, friendly and professional service, good equipment. It's a pleasure to come back to you from year to year.


  1. Icon to symbolise the user 5 DES (Port Talbot)


  1. Icon to symbolise the user 5 CHRISTOPHER (OXTED)

    Excellent service, friendly staff. Definitely use again


  1. Icon to symbolise the user 5 CECILIA (LONDON)

    Very friendly, helpful and patient staff. Conveniently located to minimise walking around. Carrying kit. Just slightly frustrating that they close weekdays at lunchtime- as for all shops (the British aren’t used to that


  1. Icon to symbolise the user 5 AMY (Woodford Green)

    We had a brilliant experience renting our ski equipment. The service is amazing and the quality of the items we rented was perfect! The location is exceptional for the Cretaz lift.


  1. Icon to symbolise the user 5 KEVIN (RUGELEY)


  1. Icon to symbolise the user 5 ADRIAN (Royston)


  1. Icon to symbolise the user 5 RICHARD (BANBURY)

    Very helpful team. Good quality equipment. Will definitely use them again.


  1. Icon to symbolise the user 5 MONICA (HELSINGBORG)


  1. Icon to symbolise the user 5 RICHARD (GRANGE-OVER-SANDS)

    Fabulous


  1. Icon to symbolise the user 4 JOHN (Sevenoaks)


  1. Icon to symbolise the user 5 DECLAN (BELFAST)

    Great service. Very friendly and helpful


  1. Icon to symbolise the user 5 SALLY (POTTEN END )


  1. Icon to symbolise the user 5 PREDRAG (Uppsala)


  1. Icon to symbolise the user 5 ANDREW (LONDON)

    Excellent service and friendly staff, would definitely recommend.


  1. Icon to symbolise the user 5 GABRIELA (LOUGHBOROUGH)


  1. Icon to symbolise the user 4 FRIDA (TäBY)


  1. Icon to symbolise the user 2 PARHAM (London)

    I will not be renting from them any more - I had emailed them a month prior to arrival and asked for a specific ski which they reverted back saying they have and will keep for me. When I arrived at the shop, they didnt have the skis. So I wanted to understand why they hadnt - no reason was given. So we tried to find other skis but none of them were what I was looking for - either too short, or too wider radius. At this point, the owner starts screaming and shouting in Italian to just give me any skis and get on with it. I wanted to understand why he was shouting so I confronted him when he decided to go to the back and bring out the exact skis that I had originally asked for. Great start to my holidays - all of us were quite upset with the experience. There are plenty other ski shops in town with better stock.


  1. Icon to symbolise the user 5 WISA (HELSINKI)


  1. Icon to symbolise the user 5 ALEKSANTERI (VIROLAHTI)


  1. Icon to symbolise the user 5 WILL (London)

    Lovely friendly people. And excellent kit. Thank you all.


  1. Icon to symbolise the user 5 PAUL (Essex)


  1. Icon to symbolise the user 5 THOMAS (Oslo)


  1. Icon to symbolise the user 5 GAV (EDINBURGH)

    Great people and service.


  1. Icon to symbolise the user 5 KRISTOFFER (OSLO)


  1. Icon to symbolise the user 5 RICHARD (Felixstowe)

    Fantastic service. All of the staff were great.


  1. Icon to symbolise the user 5 CHRIS (London)

    Always an excellent and friendly service


  1. Icon to symbolise the user 5 NOAH (Aldeburgh)

    Lovely people, very efficient and quick.


  1. Icon to symbolise the user 5 MECHELLE (Springhill)


  1. Icon to symbolise the user 5 ROBERT (Ketton)


  1. Icon to symbolise the user 5 LIUTAURAS (Raudondvaris)

    Staff is amazing, storage service-superior, equipment-very good condition. Thank you guys very much!!!


  1. Icon to symbolise the user 5 ALLAN (York)

    Quick and efficient. Rental equipment was very good, with ski boots being brand new. No issues at all.


  1. Icon to symbolise the user 4 FERNANDO (Madrid )

    En general bien, la atención buena, son amables, la diferencia de gama top a premium no se sabe realmente, no te la especifican claramente y en la web no aparecen fotos de los diferentes modelos de ski, hay que estar pendiente de comentar que afilen los cantos porque los entregan sin repasar


  1. Icon to symbolise the user 4 JAN INGE (Stavanger)


  1. Icon to symbolise the user 5 IVAR (Stavanger)


  1. Icon to symbolise the user 5 LIIS (Tallinn)

    Grazie di tutto!


  1. Icon to symbolise the user 5 JAMES (London)


  1. Icon to symbolise the user 5 JOHN (Melrose)

    4th time renting from this shop Although small it gives a very efficient service and the equipment has always been very good quality. I would always rent from here in cervinia


  1. Icon to symbolise the user 5 MICHAEL (Nicosia)

    Host is great funny and really helpful.


  1. Icon to symbolise the user 5 SAMUEL (Järfälla)


  1. Icon to symbolise the user 5 JANIE (IMPRUNETA)

    Super friendly and helpful…


  1. Icon to symbolise the user 5 MARY (portlaoise)

    An extremely pleasant experience all week. Helpful and cheerful staff who responded to all our requests and questions in an efficient manner. Would highly recommend this shop and hope to avail of services again in the future when back in Cervinia


  1. Icon to symbolise the user 5 MAURICE (Glasgow)

    This is our 5th time in Cervinia and our 5th time renting from La GENZIANELLA. Staff and service are great and we will definitely come back for a 6th time!


  1. Icon to symbolise the user 5 MIHAI (Bucharest)

    The ski pair i had i think it missed a little more of sharpness on the side of the ski, the pair it slide very well on the slope. Overall the ski pair were ok as i didn't get any fall because of it. The boots were very fine as i don't like the one with to much incline and they had an easy release.


  1. Icon to symbolise the user 5 ALUN (Ruislip)

    Good quality gear and in a perfect position right by the lift. Kept skis in the shop to save carting them up the hill.


  1. Icon to symbolise the user 3 JULIE (Sligo)

    The service and quality were very good. However, due to my own mistake we had not included boots in the online order and when we were making price comparisons, this rental store was competitive. However, when the boots were added it made the order significantly more expensive than we had ever paid previously for similar gear. This was disappointing but our own fault.


  1. Icon to symbolise the user 5 JULIE (Guildford)

    Great equipment, very efficient service.


  1. Icon to symbolise the user 5 JAMES (bridgnorth)

    Fantastic service. Easy to use and conveniently located. My daughter managed to break a pole on the second day and it was swapped without any fuss or bother. Will definitely use them again on the next visit to Cervinia.


  1. Icon to symbolise the user 5 JEFF (Toronto)


  1. Icon to symbolise the user 5 JOSIE (Delft)


  1. Icon to symbolise the user 5 LUCINDA (Esher)

    The staff at Genzianella Sport were so kind, friendly and efficient. Not only did we hire our ski and snow board equipment from them, but they were happy to give us a credit for returning some goods early which we used to buy new goggles in the shop. We also purchased several other items and found the level of customer care outstanding. We will definitely use Genzianella Sport again. Thank you.


  1. Icon to symbolise the user 5 SABINA (blauvelt)

    Everything was great and so convenient!


  1. Icon to symbolise the user 5 STEPHANIE (London)

    These guys are the best! Very efficient, friendly and get you on the slopes FAST


  1. Icon to symbolise the user 4 WINFRED (Almkerk)


  1. Icon to symbolise the user 4 WINFRED (Almkerk)


  1. Icon to symbolise the user 4 ANNABEL (Lockeridge)

    Difficulty with boot fitting, when returned to shop staff were helpful.


  1. Icon to symbolise the user 5 ANABELA (Lisboa)


  1. Icon to symbolise the user 4 KRZYSZTOF (Lodz)


  1. Icon to symbolise the user 4 GIANFRANCO (Miami)


  1. Icon to symbolise the user 5 MAY-BRITT (Brooklyn)


  1. Icon to symbolise the user 5 CLEMENTINE (Esch sur alzette)

    We like the shop, the rental was efficient, and the materials was of good quality. I was happy with the prices as well.


  1. Icon to symbolise the user 4 GRIGORIS (NICOSIA)


  1. Icon to symbolise the user 5 STEPHEN SAM (Limassol)

    Great location, good service and top class equipment.


  1. Icon to symbolise the user 5 MATT (London)

    We had a great experience at the rental store. The equipment was well set up and pick up was very quick. Their dog could have been a bit more friendly !!


  1. Icon to symbolise the user 5 ARJUN RAVI (Novate Milanese )


  1. Icon to symbolise the user 5 DUNCAN (Tonbridge)

    Amazing service, great equipment, simple process and competitive prices..... Thank you


  1. Icon to symbolise the user 5 GEOFF (London)


  1. Icon to symbolise the user 4 ARJUN RAVI (Novate Milanese )


  1. Icon to symbolise the user 5 CORMAC (Ruislip)

    Unassuming shop which belies the quality of service (excellent), equipment (top notch) & location (20 yards from the chair lift) . Highly recommend as one of the best rentals I've had in 25 years of skiing! FYI I had a minor hick-up when someone took my ski's during a pit stop at the Chalet Etoile on the piste - called Alessandro in the shop who was a star, spoke with the restaurant and arranged them to adjust the bindings to feet my boots - in the end my ski's were returned so not necessary, but appreciated the service going the extra mile. Will definitely go back to Cervinia and definitely go back to Noleggio Cretaz.


  1. Icon to symbolise the user 4 SARAH (gullane )

    super helpful swapping equipment and renting us extra snowboards


  1. Icon to symbolise the user 4 RENATO (Scarsdale)


  1. Icon to symbolise the user 5 MARCO (Harpenden)

    Fantastic, friendly, professional - the latest kit in a convenient “next to the lift” location. Look no further.


  1. Icon to symbolise the user 5 ROMUALD (Gołdap)


  1. Icon to symbolise the user 5 MONICA (Helsingborg)

    Great and friendly service, good knowledge avout the equioment, really happy avout the skiis we had. Very helpful and nice atmosphere.


  1. Icon to symbolise the user 4 ÖRJAN (Dalby)


  1. Icon to symbolise the user 4 SHMUEL (tel aviv)


  1. Icon to symbolise the user 5 XAVIER (Rugby)

    We had a fantastic experience renting here - friendly, helpful staff, easy service and superb location. Thank you - we will be coming back on future trips!


  1. Icon to symbolise the user 5 STEFAN (Lidingo)


  1. Icon to symbolise the user 5 VERNON (Torquay )

    Excellent professional and friendly


  1. Icon to symbolise the user 5 MIKE (Bude)

    Lovely people to rent from. Easy to use the rental system, equipment in excellent condition, ready for collection. Good location to pick up. Open through to lunchtime then again late afternoon to evening.


  1. Icon to symbolise the user 5 MATTHEW (cork)

    The staff are so very friendly and helpful


  1. Icon to symbolise the user 4 PER (Stocksund)


  1. Icon to symbolise the user 5 CLAIRE (London)


  1. Icon to symbolise the user 5 STEFAN (Helsinki)


  1. Icon to symbolise the user 5 SAMANTHA (West Liss)


  1. Icon to symbolise the user 5 TORSTEN (Lidingö)


  1. Icon to symbolise the user 4 SALLY (Potten End )

    Good service. I booked online and when I arrived to collect I was served quickly and efficiently.


  1. Icon to symbolise the user 5 JONATHAN (reading)

    Friendly service and a fair price.


  1. Icon to symbolise the user 5 STEFAN (Tyreso)

    Very nice and friendly staff. Good equippment.


  1. Icon to symbolise the user 4 SIGURD (Moss)


  1. Icon to symbolise the user 5 PERNILLA (Stockholm)

    Very nice experience, lovely people! Some of us needed a wider range of different skies, otherwise everything was great.


  1. Icon to symbolise the user 5 STEPHEN (Derry)

    good quick efficient service with a friendly smile.


  1. Icon to symbolise the user 4 STEPHEN (WIMBORNE)

    We both received excellent service, the ski boots we had were very comfortable and the skis my son had were nearly new and had good sharp edges. The skis I had were a little older and the edges weren’t as good as my sons but the skis were still good. I wouldn’t hesitate using this rental shop again.


  1. Icon to symbolise the user 5 PAUL (Stanford-Le-Hope)

    Third time we have rented equipment from this shop. Staff are friendly and fun


  1. Icon to symbolise the user 5 MARCIN (Reading)

    Excellent service, we will be back.


  1. Icon to symbolise the user 5 BHUP (St Albans)

    Super service and great attention to detail with their customer service. Also, had my skis service and came out superb.


  1. Icon to symbolise the user 5 CLAIRE (Stourbridge)

    Very helpful and friendly. Really cared.quick efficient service. Only slight negative was one of my poles had definitely seen better days! Would use again


  1. Icon to symbolise the user 5 JOANNE (Sutton Coldfield)


  1. Icon to symbolise the user 5 DOMINIC (Freshwater)

    The most efficient and friendly Ski Rental westablishment in all my many years of skiing!


  1. Icon to symbolise the user 5 ROBERT (Harpenden)

    Always a great place to get your skis, friendly people, polite and efficient, my skis were excellent.


  1. Icon to symbolise the user 4 JUDITH (Clitheroe)


  1. Icon to symbolise the user 5 JACQUI (dublin)

    I had to fit a custom in sole into my ski boots , it was not easy to do and the in soles were very weak .guys who fitted the boots were so helpful .


  1. Icon to symbolise the user 4 TUOMAS (Ivalo)


  1. Icon to symbolise the user 4 WINFRED (Almkerk)


  1. Icon to symbolise the user 2 JOHANNES (Saltsjö-Boo)

    We got old equipment that did not work as expected, please use other facility.


  1. Icon to symbolise the user 4 MICHAEL (Barnoldswick)

    The staff were helpful and fun and tolerated by bad Italian


  1. Icon to symbolise the user 5 MIKE (Petersfield)


  1. Icon to symbolise the user 5 HARUKA (TOKYO)

    New facilities and kind hospitality


  1. Icon to symbolise the user 5 JAMES (Cumnor)


  1. Icon to symbolise the user 5 JOHN (McLean)

    Superior service. Attentive, helpful, prompt, friendly, knowledgable. Above-and-beyond outstanding.


  1. Icon to symbolise the user 4 NICHOLAS (Shrewsbury)


  1. Icon to symbolise the user 5 BARRY (Goring by Sea)

    Everything was very quick and easy. Staff were friendly and helpful


  1. Icon to symbolise the user 4 EUGEN (Stockholm)


  1. Icon to symbolise the user 5 ULF (Falkenberg)


  1. Icon to symbolise the user 5 JOHN (Winchester)

    Brilliant service. Thank you


  1. Icon to symbolise the user 5 JAMES (Harrogate)

    It would if you could split the bill for groups


  1. Icon to symbolise the user 5 ANDREW (Bedford)


  1. Icon to symbolise the user 4 MAURICE (Glasgow)

    This is the 4th time we have used Genzianella for our rental and will do so again. There is 6 of us and staff give us a great service, quick, easy, good quality and good value..


  1. Icon to symbolise the user 5 GIGINA (Inverness)

    Excellent service and great equipment- one of the best ski hire shops around - personal touch and detailed care


  1. Icon to symbolise the user 5 WAYNE (Lidingo)


  1. Icon to symbolise the user 5 PETER (Bath)

    Very friendly English speaking staff. Efficient pre booking on line. Small shop but enough space for us to sit and try boots on.


  1. Icon to symbolise the user 5 YOAV (Uvalim)

    Wonderful service and very good equipment!


  1. Icon to symbolise the user 5 VERNON (Torquay)

    Excellent service as always.


  1. Icon to symbolise the user 5 ELIZABETH (Wantage)

    Friendly and helpful.


  1. Icon to symbolise the user 5 PEDRO (Caxias)


  1. Icon to symbolise the user 5 RHIAN (Cheltenham)

    Used them many many times. Always great… and courteous!


  1. Icon to symbolise the user 4 PAUL EVANS (Bishops Stortford)

    Very friendly staff. No problems. The shop dealt with a quality issue with some gloves purchased. All happy.


  1. Icon to symbolise the user 5 PAUL (Rickmansworth)

    Very friendly, very knowledgeable, great service


  1. Icon to symbolise the user 5 CLAUS (Hilleroed)

    Great place. The staff is very helpful, enthusiastic and joyful. They will always find a good solution. We have rented equipment there 4 times. It is a pleasure every time.


  1. Icon to symbolise the user 5 NICHOLAS (Harrogate)

    Nothing a problem even lent us their snow shovel


  1. Icon to symbolise the user 5 TONY (Newcastel upon Tyne)

    Great service, second time we have used them and will be back, location is perfect as well. Regards Tony


  1. Icon to symbolise the user 5 TIMO (Helsinki)


  1. Icon to symbolise the user 5 PAUL (Stanford-Le-Hope)

    This was the second year 2 families have rented ski equipment from this shop. Excellent service and fantastic staff.


  1. Icon to symbolise the user 5 JON (beaconsfield)

    very nice & helpful staff maybe suggest ti clients that they have better equipment if they can ski black


  1. Icon to symbolise the user 5 PATRIK ()

    Excellent and fast service, very helpfull staff. Very good equipment. I can really recommend Genzianella.


  1. Icon to symbolise the user 5 TOMER ()

    Very service minded


  1. Icon to symbolise the user 1 LEE (Cowes)

    My binding on one skit was not set up to my boost. It was 40mm to big. I had to set up myself. Also the weights were set to 70kg even when I was asked what weight I was and replied 120kg


  1. Icon to symbolise the user 5 COLIN (Newbury)


  1. Icon to symbolise the user 5 NICOLA (HAYWARDS HEATH)


  1. Icon to symbolise the user 5 VALENTIN SEVER RADOI (Dublin)

    The personal was super helpful and friendly like always. It was not the first time I rented from this shop and I was happy with the service before. We even had to make some changes to the booking and that was accommodated swiftly.


  1. Icon to symbolise the user 4 MORTEN HENRIK ()


  1. Icon to symbolise the user 5 ROBERT (Forest Town)

    Very easy process and very helpful!


  1. Icon to symbolise the user 4 RISTO ()


  1. Icon to symbolise the user 4 HåKAN (Stockholm)

    Nice and helpful staff. No problem to change equipment two persosn in our party changed skis and skiboots the second day. All went quick smooth and with a smile. Recommend to rent skis at Genzianella.


  1. Icon to symbolise the user 5 JANET (Exeter)

    Very helpful staff especially with my daughter who suffers terribly with cold hands and feet. Kitted us out extremely well and were very pleasant. I would thoroughly recommend them.


  1. Icon to symbolise the user 3 DAVID (BRISTOL)

    We tried to split the rental bill between the 5 of us and the staff were not helpful at all …in fact they pretty much refused! Not helpful.


  1. Icon to symbolise the user 5 PAUL (Redruth)

    As usual an excellent service with very helpful friendly staff


  1. Icon to symbolise the user 5 LOUS (London)

    Really friendly service, the people are so helpful and we had a great time. Location is perfect for the lift to Plan Maison. Can leave your skis at the shop if necessary. Would highly recommend!


  1. Icon to symbolise the user 5 PATRIK ()


  1. Icon to symbolise the user 5 JONAS ()


  1. Icon to symbolise the user 4 MONICA ()


  1. Icon to symbolise the user 5 STEPHEN (Bath)

    The people here were friendly and helpful, particularly when my son had difficulties with his boots


  1. Icon to symbolise the user 5 ULLA ()

    Very pleased with service and quality.


  1. Icon to symbolise the user 5 DERRY (Blackrock)


  1. Icon to symbolise the user 4 ORI (barkai)


  1. Icon to symbolise the user 4 LARS ERIK (Asker)


  1. Icon to symbolise the user 5 HAROLD(MONTY) (Chester)


  1. Icon to symbolise the user 4 PHILIPPA (Essex)


  1. Icon to symbolise the user 5 GIEDRE ()

    Everything was perfect! The staff are incredible!


  1. Icon to symbolise the user 5 MIKAEL ()


  1. Icon to symbolise the user 3 ZOE (Nr Bicester)


  1. Icon to symbolise the user 4 MIKE (Nr Bicester)


  1. Icon to symbolise the user 5 INGA ()

    Great and friendly service quality equipment. If you had lockers and would somehow not have a 2 hour lunch break, it would be super excellent.


  1. Icon to symbolise the user 5 ROBERT (London)


  1. Icon to symbolise the user 5 NICLAS ()


  1. Icon to symbolise the user 5 BEUCHE ()

    Excellent and friendly service


  1. Icon to symbolise the user 5 MATS ()


  1. Icon to symbolise the user 4 ESBEN ()


  1. Icon to symbolise the user 4 JOHN (Melrose)


  1. Icon to symbolise the user 5 LARS ()


  1. Icon to symbolise the user 5 CONOR (London)

    Really friendly and helpful. Really seemed keen to ensure we had a good time. Allowed us to store the boots and skis overnight with no fuss and were friendly every morning and evening. Will use again


  1. Icon to symbolise the user 5 EAMONN (Ewell)

    Really helpful and friendly people at a great location 1 minute from the lift.


  1. Icon to symbolise the user 1 TOMER (Petach Tiqwa)

    The worst place I've ever rented equipment in the last 20 years. Rude slow service. a tiny shop with no choice. There are so many rental options in the area and stay away from this place.


  1. Icon to symbolise the user 5 DAVID (Berkhamsted)


  1. Icon to symbolise the user 5 KARIN (Macclesfield)

    Excellent efficient service. Had a minor problem with a ski and they sorted it without questions very quickly.


  1. Icon to symbolise the user 5 PER (Alvsjo)


  1. Icon to symbolise the user 5 TARA ()

    Super helpful staff - everyone was so nice and pleasant.


  1. Icon to symbolise the user 5 NICOLA (Haywards Heath)


  1. Icon to symbolise the user 5 BRIDGET (Guildford)


  1. Icon to symbolise the user 4 ANDREW (Liversedge)


  1. Icon to symbolise the user 4 CHRISTOPHER (Kingsbridge)

    Good service


  1. Icon to symbolise the user 4 JOHAN (Eindhoven)


  1. Icon to symbolise the user 5 RONALD (London)

    The shop is very well located (only a minute walk from the shop to ski lifts), services is excellent and the equipment quality is good. If I need to find a draw back is the shop size may be a bit small but it doesn’t concern me at all. The plus is way above this small draw back.


  1. Icon to symbolise the user 5 MICHAEL (Wigan)


  1. Icon to symbolise the user 4 EUGENE (Nesher)


  1. Icon to symbolise the user 5 MICHAEL (Jersey City)


  1. Icon to symbolise the user 5 MITROI (Craiova)

    The lady at the counter with accesories - “chapeau bas !”.